A team collaborating on an agile board with flexible planning

Roadmap Rigidness: How Fixed Plans Can Kill Agile Innovation

Roadmap Rigidness: How Fixed Plans Can Kill Agile Innovation Imagine a busy startup called InnovateX. The team was excited to launch a new product and had prepared a detailed, fixed roadmap for every step of development. The plan was set in stone, with dates, milestones, and features all mapped out. But as the market evolved and customer needs shifted rapidly, InnovateX found itself struggling to pivot. Their rigid roadmap, once a source of confidence, had become a heavy anchor that stifled creativity and slowed progress. ...

October 12, 2024 · 3 min · Sarosh Mirza
A team analyzing customer feedback data on a modern dashboard

Customer Feedback Myths: When Listening Too Much Can Lead You Astray

Customer Feedback Myths: When Listening Too Much Can Lead You Astray Imagine a small startup, BrightSpark, buzzing with energy and ideas. The product team was convinced that the key to success was to listen to every single customer opinion. They collected surveys, held focus groups, and combed through social media comments. At first, it seemed like a dream—until the team realized they were drowning in feedback. Every suggestion led to endless debates, and the original vision of innovation started to blur. This is the story of how an obsession with customer feedback almost derailed their success and the lessons learned along the way. ...

September 15, 2024 · 4 min · Sarosh Mirza