Team leader showing empathy and emotional intelligence during a meeting

Emotional Intelligence in PM: The Overlooked Superpower for Product Success

Emotional Intelligence in PM: The Overlooked Superpower for Product Success Imagine a product manager named Sarah who leads a team at a well-known tech company. With a background in coding and analytics, Sarah had all the technical chops needed to build a great product. Yet, it was her ability to understand and connect with her team—her emotional intelligence—that truly made the difference. When conflicts arose and deadlines loomed, Sarah’s empathy and communication skills helped transform challenges into opportunities. This is a story of how soft skills can drive not just team morale, but also market impact. ...

November 28, 2024 · 3 min · Sarosh Mirza